Before contacting us for help, please note:

  1. You must visit the school to register for a school bus. 
  2. When submitting an issue to the TSTG please remember to add your child’s name, school, and route number if applicable to help us address your issues.


For general inquires contact our transportation office (for the month of September our call centre) to get information and updates on transportation related issues.

Phone: (416) 394-4287 

For information when you having issues creating an account or adding your children to your transportation portal account.


For information on general transportation inquiries.


For questions or concerns that are related to school bus safety.


For items that are unsatisfactory.


Student Transportation Services:

Student Transportation Services is here to serve you. Please contact us if you have any questions or concerns with regard to school bus transportation in the City of Toronto.  Please note our temporary phone number to provide assistance: 647-790-3829

Toronto Catholic District School Board
80 Sheppard Ave East
Toronto, Ontario
M2N 6E8
P: 416-222-8282
Student Transportation Services
270 Cherokee Blvd
Toronto, Ontario
M2H 3B9
P: 416-394-4287
F: 416-394-3806
E: Send Us Email
Toronto District School Board
5050 Yonge Street
Toronto, Ontario
M2N 5N8
P: 416-397-3000

In the event of an emergency and you are unable to contact the 1. school bus operator; 2. your school; or 3. the transportation unit then please contact the 24 hour emergency call centre listed below.  Someone will be there to answer your call and connect the people that need to be alerted.  Please note that the call centres should only be contacted in the event you are unable to connect with the one of the organizations above and that child safety is at risk.

TCDSB: 416-229-5360

TDSB: 416-395-4620